Claims Management – Managing Claims to Cost Effective Closures

Property & Casualty Claims

Orion’s claims team begins proactively managing every claim at first notice. We research the coverage each policy affords and work with you and the adjuster to ensure you receive the benefits of the coverage you purchased. Our goal is to deliver prompt payment and help you navigate the complex issues that may arise. After all, that’s why you bought the insurance in the first place.

Workers’ Compensation Claims

Orion knows that workers’ compensation claims can be complex, frustrating and expensive. We work with adjusters from the beginning of each claim to establish effective plans of action and manage every claim to final closure. Orion’s claims management process helps ensure all claims are investigated and your company is best protected and your costs are minimized. Our experience as former adjusters helps us know how to be your advocate in every step of the process.

Orion’s effective services include:

  • Conducting claims reviews to manage each claim to a cost effective closure
  • Establishing effective action plans on all open claims
  • Following up with the adjusters to ensure they implement the claims management plan
  • Ensuring proper claims investigation, including subrogation and apportionment
  • Fighting suspicious or fraudulent claims
  • Projecting experience modifications
  • Creating unit statistical filing reports
  • Reviewing experience modification worksheets for correctness
  • Working with the insurers and bureau to correct experience modifications when necessary
  • Selecting and managing the service of third party administrators (TPAs)